Manage Job Inquiries, Quotes & Technician Visits on WhatsApp
Stop losing service deals to slow response times. Let clients request quotes, submit job details, schedule technician visits, and approve invoices directly on WhatsApp.
Built for: Consultants, cleaning agencies, repair technicians, auto garages, IT contractors, logistics firms
Professional Services Desk
Online · Official Business
Customer
Need a repair estimate for our commercial AC units in Victoria Island.
10:42 AMFollowpoint Automated Assistant
Service Ticket #4102 logged. Our certified HVAC technician can visit between 9am-12pm tomorrow. Tap to approve initial inspection fee:
Built For Real Operations
Eliminate Bottlenecks in Your Professional Services
Stop losing customers to missed messages, chaotic notes, and manual repetitive chores.
Manual Bottlenecks We Eliminate
Common revenue leaks in this industry
- ✕Inquiries coming in with incomplete details, requiring lengthy manual follow-up calls
- ✕Misplaced job tickets and forgotten customer callback requests
- ✕Delayed quote dispatch losing lucrative corporate jobs to competitors
- ✕Lack of field technician accountability on customer repair visits
Automated Followpoint Workflows
What happens on autopilot 24/7
- ✓Automated service intake questions
- ✓Instant price estimate dispatch
- ✓Technician arrival notifications
- ✓Job completion confirmation & rating
Comprehensive Capabilities
Everything You Need to Run Professional Services
Engineered specifically for your vertical — not a generic chatbot.
Custom service intake questionnaires by category
Automated directly through your official WhatsApp Business number and real-time dashboard.
Job request tracking board (New, Quoted, Assigned, In Progress, Completed)
Automated directly through your official WhatsApp Business number and real-time dashboard.
Technician / field staff assignment with arrival status updates
Automated directly through your official WhatsApp Business number and real-time dashboard.
Paystack invoice & milestone deposit link generation
Automated directly through your official WhatsApp Business number and real-time dashboard.
Client rating & completion sign-off collection
Automated directly through your official WhatsApp Business number and real-time dashboard.
Step-by-Step Architecture
The Professional Services Workflow
From the customer's first message to verified confirmation and follow-up — here is the exact journey.
Service Request
Customer describes the issue (e.g. AC repair, corporate audit, office deep clean).
Intake Questionnaire
Bot collects location address, urgency level, photo of issue, and preferred time.
Instant Estimate
Customer receives a standardized quote or inspection assessment fee.
Technician Dispatch
Job is assigned to an available technician; customer gets arrival time alert.
Invoice Settlement
Client settles payment via Paystack upon verified job completion.
Quality Review
Bot asks for a 5-star rating and Google review feedback.
Live Workspace Preview
Service Job Orders & Field Staff Dispatch Dashboard
Incoming job tickets, quote dispatches, technician assignments, and Paystack invoice receipts.
Professional Services Workspace
Followpoint Business Operations Engine
Active Jobs
32
In progress today
Quotes Dispatched
48
72% approval rate
Staff Dispatched
12
Field technicians
Invoice Revenue
₦2,450,000
Paystack verified
Transparent Pricing
Plans Built Around Your Professional Services
Straightforward pricing with setup, training, and ongoing WhatsApp automation included. Cancel anytime.
Test Professional Services on a 7-Day Free Trial
See the WhatsApp auto-replies, booking engine, and lead capture live on a test line before any customer interaction.
Professional Services
Starter
From ₦35,000/month
From ₦50,000one-time system setup & testing
👥 Up to 3 staff team accounts
📇 Up to 500 contacts
🤖 Standard Business FAQ Bot
⚡ Standard Email Support
- ✓Standard Service Intake Flow
- ✓Request Management Board
- ✓Paystack Invoice Links
- ✓Up to 3 Staff Members
- ✓1 WhatsApp Business Number
Professional Services
Pro
From ₦70,000/month
From ₦100,000one-time system setup & testing
👥 Up to 10 staff team accounts
📇 Up to 2,500 contacts
🤖 Job Diagnostic & Quotation AI
⚡ Priority 4-Hour Support SLA
- ✓Custom Multi-Category Intake Questions
- ✓Field Staff Dispatch & Task Assignment
- ✓Automated Customer Job Status Alerts
- ✓Up to 10 Staff Members
- ✓Repeat Client Service History
- ✓Service SLA Reminders
Professional Services
Ultra Pro
From ₦120,000/month
From ₦180,000one-time system setup & testing
👥 Up to 50 staff team accounts
📇 Up to 10,000 contacts
🤖 Custom Tuned Operations Manager AI
⚡ Dedicated VIP Account Manager
- ✓Unlimited Staff & Contractors
- ✓SLA Tracking & Escalate Triggers
- ✓Custom Client Webhooks & ERP Sync
- ✓Dedicated Account Executive
- ✓Enterprise Team Roles & Auditing
Need a Custom Enterprise Solution?
Multi-branch organizations, custom ERP integrations, private cloud webhooks, or white-labeling.
Frequently Asked Questions
Questions About Professional Services
Get Started with Professional Services
Start Capturing Every Professional Services Opportunity on WhatsApp.
Join hundreds of forward-thinking businesses automating customer communications with Followpoint.